Customer Support Agent

Give Your Customers the Support Experience They Want

Automate answering through powerful chatbots directly on your
site for fast, easy support that engages your customers.

Scale Your Support Operations Effectively with Intellogue Customer Support

CUSTOMER SUPPORT

With the use of a trained, certified team at Intellogue, you can rest assured our customer support agents will provide a boost to your sales. We offer a cost-effective way to generate leads, answer customer queries and help resolve customer issues.

COLLECT FEEDBACK
Our customer support agent does not end at just resolving a customer issue. They also need to follow up with the customer, find out if the solution actually worked, and take note of the customer’s suggestions on what can potentially improve their experience.
TECHNICAL SUPPORT

Our customer support agents handle problems ranging from the tier-one handling of simple issues to multiple-tier support applications. Also, by promoting feedback cycles with our clients, we monitor the performance of our tech support representatives.

CUSTOMER SURVEY

Intellogue offers a range of customer service surveys customized to your company’s information, customers and industry’s need. We provide feedback about customer satisfaction along with our follow-up call center transaction surveys.

PROACTIVE SUPPORT

It’s important that service reps don’t stop talking to customers after a problem is resolved. Our customer support agents take the liberty to proactively communicate with customers and find out if it’s been a smooth sail for them with regards to the product.

MULTITASKING

Intellogue customer support rep is able to multitask seamlessly between tasks like handling high priority tickets, documenting solution articles, and preparing notes for meetings/events in a way such that their time and energy is divided optimally.

TOLL-FREE SERVICE

Getting toll-free customer care is a great way to connect with your customers and leverage the cost benefits. Intellogue offers toll-free services at highly affordable rates that allow your business to make a substantial number of calls at a very meager cost.

PRODUCT SUPPORT

We offer a broad range of product support services focused on achieving excellent customer satisfaction. We tailor the product support process to meet the specific needs of your business by including the required activities, system-level reporting, etc.